Welcome To TACC

To schedule your ride with TACC, please call at least 48 hours in advance. Your return trip will be scheduled to allow the time you need. You may check with the driver as to your return pickup time.
TACC does not accept transportation appointments made over the answering machine.
All vans are wheelchair accessible and have an audio and video surveillance system.
Service is subject to availability. Some passengers may qualify to ride at reduced rates through a local agency. Please call the appropriate agency to qualify.
  • Base rate is $1.67 per van mile in or out-of-county (plus $25 per hour if the driver is required to wait on a passenger).
  • Private contracts are considered on an individual basis and cost will be quoted based on the request.
  • Fee Schedule: (The cost per van mile is divided by total number of passengers on the van).
  • All rates are subject to change. Please call TACC for current rates.
Notify TACC as soon as possible if you cannot make a scheduled trip. An answering machine is available after normal office hours for cancellations only.
Please Note: TACC does not provide emergency medical transportation services.

YP Reviews

Brian D. On 09.05.2018
Every Driver I have met has been very, very nice and the office staff is 
wonderful as well. We need more offices in Shelby to act like they 

Contact Information

Stephanie Ivie
Transportation Administration of Cleveland County
P.O. Box 3210
Shelby, NC 28151
Street Address
952 Airport Road
Shelby, NC 28150
Phone: 704-482-6465
TDD/TTY: 800-735-2962
Email: shcostner@yahoo.com
Cell # if lines are down: 704-477-3111
Business Hours
Monday-Friday 6 a.m.-6 p.m.
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